Privacy Policy

This policy explains information that may be collected through Deanna Wickey Wellness, how it may be used, and how to make a privacy request. The current model centers on independent wellness education and Your Personal Wellness Path.

During public recovery: public educational pages and finished guides remain available to read, while member access, Profile activities, payments and online submissions are paused. Reading these pages does not establish that an account, submission, enrollment or delivery has occurred. For privacy, access, deletion or legal requests, email support@deannawickey.com rather than relying on the paused contact form.

Information We Collect

Depending on your past use or a service that is separately made available, information may include:

• Account and contact information, such as your name, email address, and information you choose to send through a form.
• Wellness information, including your self-reported Profile answers, member-led reviews, check-ins, reflections and related history in Your Personal Wellness Path. This information is for education and personal reflection, not diagnosis or treatment.
• Billing and membership information, such as subscription status and Stripe identifiers associated with a payment service you use. Payment-card information is handled by Stripe and is not stored as raw card data in the Deanna Wickey Wellness application.
• Optional phone and message information if you provide a number or separately opt in to text messages. A phone number alone is not SMS consent.
• Site and campaign information, such as pages viewed, interactions, referring page, and campaign tags in a link you used.

How We Use Information

Where the relevant service is enabled, information may be used to support accounts, the free Personal Wellness Profile and its history, optional paid continuity, billing records, requests, security and understanding site use. These purposes do not imply that paused member or payment services are active.

Your Personal Wellness Path supports your own understanding and choices. Self-reported wellness information is not a medical result, and the service does not replace care from your clinician.

Separate Message Choices

• Transactional and service messages concern a requested service, such as account verification, account recovery or a billing matter. They are separate from marketing subscriptions.
• A Note From Deanna is a separate marketing-email choice. Creating an account, requesting support or receiving a service message does not provide consent to this mailing list.
• Guide notifications are a separate choice for the guide or resource identified at signup. Requesting a guide notification does not enroll you in A Note From Deanna or text messages; consent to that marketing list does not enroll you in guide notifications.
• SMS requires its own affirmative choice. Neither email choice, a service request nor a phone number provides SMS consent. SMS consent does not enroll you in either email list.

These distinctions describe separate permissions, not currently available signup or delivery. Marketing signup and online submissions are paused during public recovery; the Healthy Made Easy guide-notification signup is not open. Resend may process transactional or separately consented email when the relevant sending service is enabled. This policy does not confirm live delivery.

Text Messages

Text messages are optional. Any future SMS offer requires a separate, express agreement; SimpleTexting is a provider associated with the retained SMS service, not evidence that sending is currently active. Providing a phone number or agreeing to email does not opt you in. SMS consent is not a condition of purchase or access to a resource. If texting is made available, frequency and consent details should be shown with that offer, and message and data rates may apply. For an existing text thread, you may reply STOP to request opt-out or HELP to request help. Live provider processing and reply delivery are not confirmed here; you may also send a request to support@deannawickey.com.

Cookies, Analytics, and Campaign Tags

Depending on the deployed service and enabled features, cookies or browser storage may support session state and site functionality, and site records may include page views or selected interactions. This policy does not confirm which analytics are currently active or state a fixed cookie lifetime. Cookie settings and storage durations require verification against the running service before release.

Campaign tags (UTMs) may appear in links used to reach this site or an external service. Where tracking is enabled, those tags may be included in visit records. What is recorded, how long it is kept and what an external destination receives depend on the running services; no specific tracking or retention behavior is confirmed here.

Service Providers and External Services

Hosting and infrastructure services support the site. Where a requested service is enabled, relevant providers may include Stripe for payments, Resend for email and SimpleTexting for SMS. Naming a provider does not confirm that its customer workflow or delivery is currently active. External services have their own privacy practices; following an external link may send information directly from your browser to that service.

Retired services and historical information. Earlier campaigns, third-party assessment promotions and their associated booking journeys are not current public offerings. Information from earlier forms, shared scores, consents, messages, billing or booking activity may still exist in application records or with a provider. Retiring a public page does not establish that historical information, provider accounts or direct external links have been deleted or disabled. A request to Deanna Wickey Wellness does not by itself establish deletion of information held by a separate provider.

Retention and Your Requests

Retention may depend on the type of information, service history and applicable legal, security or billing recordkeeping needs. No fixed retention period or automatic deletion schedule is promised here, including for backups and provider-held records.

Email support@deannawickey.com to request access to, a copy of, correction of or deletion of information associated with you, or to raise a privacy or legal question. We may ask you to verify your identity before addressing a request. Please do not send passwords, payment-card details or unnecessary sensitive wellness information by email. Some records may need to be retained for legal, security or billing purposes. This policy does not promise a specific response or completion time or deletion by an external provider.

Contact

For privacy, access, deletion, legal or message-consent requests, email support@deannawickey.com. This is the direct contact path during public recovery; the online contact form is paused. Providing an email link is not a confirmation of delivery or completion of your request.